HOW TO RETURN YOUR ORDER
Should you need to return your purchase, kindly note that you have 15 days starting from the receipt of your order to complete the return process.
We recommend booking the service within 7 days after receiving your order to ensure it arrives safely back in our hands before the 15-day return window expires. To ease the return process as much as possible, Pucci offers all Customers a free return collection service.
How to book your collection:
- Access the Return Portal.
- Insert your order number and the email address you used at the moment of the order.
- Follow the instructions to obtain the Return Label and book the pickup with the courier.